OUR SERVICES
At Henan Crane Co., Ltd, we are committed to providing a full-cycle, one-stop service for global customers, covering pre-sales, in-sales and after-sales, to solve all your worries in the process of purchasing and using cranes. Our service concept is "Customer First, Professional and Efficient", and we strive to bring you a worry-free cooperation experience.
Pre-Sales Consulting Service
Our professional sales and technical team provides 24/7 online consulting services, answering all your questions about product specifications, load capacity, customization, price, delivery time and import requirements.
Customization Service
We understand that different industries and working environments have unique lifting needs. Our R&D and engineering team has rich experience in customization, and can provide personalized solutions according to your specific requirements.
In-Sales Service
After you place an order, we will provide full-process tracking service, including production progress notification, quality inspection report feedback, and customs clearance document preparation.
After-Sales Service
Our after-sales service covers the entire life cycle of the product, providing you with professional and efficient support at any time:
• On-site Installation & Commissioning
• Quality Warranty
• 24/7 Technical Support
• Spare Parts Supply
• On-site Installation & Commissioning
• Quality Warranty
• 24/7 Technical Support
• Spare Parts Supply
